Insight Journal Policy and Support

Welcome to Insight Journal! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our app. By using Insight Journal, you consent to the practices described in this policy.

Last Updated: November 1, 2023

Information We Collect

When you use Insight Journal, we may collect certain information from you:

Personal Information: We may collect personal information such as your name, email address, and profile picture when you create an account.
Usage Information: We may collect information about how you use the app, including the features you use, the time and duration of your usage, and your interactions with other users.
Device Information: We may collect information about the device you use to access Insight Journal, including the device type, operating system, and unique device identifiers.

How We Use Your Information

We use the information we collect to:

Provide and improve Insight Journal, including personalizing your experience and offering support.
Communicate with you, including responding to your inquiries and providing important updates.
Analyze usage trends and preferences to enhance the app's features and functionality.
Protect the security and integrity of Insight Journal and our users.

Sharing of Your Information

We may share your information in the following circumstances:

With Your Consent: We may share your information with third parties when you give us your consent to do so.
Service Providers: We may engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, and customer support. These service providers will have access to your information only to the extent necessary to perform their duties.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a governmental authority.

Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Insight Journal is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. It is your responsibility to review this Privacy Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

hello@tryinsight.co

Frequently Asked Questions (FAQ)

Q: How do I create an account on Insight Journal?

A: To create an account on Insight Journal, simply download the app from the App Store or Google Play Store and follow the on-screen instructions to sign up with your email address and create a password.

Q: Can I use Insight Journal on multiple devices?

A: Yes, you can use Insight Journal on multiple devices. Simply log in to your account on each device using your email address and password.

Q: Is my data backed up in Insight Journal?

A: Yes, your data is automatically backed up in Insight Journal. This ensures that your journal entries and other information are safe and can be restored if needed.

Q: How can I contact support for Insight Journal?

A: If you have any questions or need assistance with Insight Journal, you can reach our support team by emailing hello@tryinsight.co

No Refunds

The premium subscription for Insight Journal is an optional purchase that users make intentionally to support the app. All purchases of premium Insight Journal subscriptions are final and non-refundable. We do not provide refunds if you cancel your premium subscription before the subscription period ends, as you made an intentional decision to support Insight Journal development. The free version of Insight Journal remains fully functional without a premium subscription. Please contact us if you have any questions about premium subscriptions.